Support
cooknshare : menus et courses — help & contact
Need help or have a question? Email us and we will get back to you as soon as possible, usually within 2 business days.
You can write to us in English or in French. / Vous pouvez nous écrire en français.
How do I join a group?
Ask a member of the group to share their invite link (cooknshare.org/join/…) or invite code, then open the link on your phone or enter the code in the app.
How do I reset my password?
On the sign-in screen, tap “Forgot password?” and follow the email instructions. If you signed in with Apple or Google, your password is managed by that provider.
How do I delete my account or export my data?
In the app, go to Profile → Privacy & data. You can download a copy of your data or permanently delete your account. You can also email us and we will handle the request for you.
Something isn't working.
Please email us with your device model, iOS/Android version, and a short description (a screenshot helps). We read every message.
We love feedback — bug reports, recipe ideas, feature requests. Send them to support@cooknshare.org.